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Our Promise
A few simple standards that keep our service fair, safe, and reliable for every home we visit.
Our technicians are professionals who take pride in keeping your yard clean and safe. Please treat every visit with courtesy. Abusive, threatening, or harassing behavior toward our staff, in person, by phone, or by message, will not be tolerated and may result in service termination.
You do not need to be home during a visit, but we must be able to safely enter your yard. Please keep gates unlocked on scheduled service days, secure aggressive pets indoors, and clear pathways of debris or hazards before we arrive.
Your pets' wellbeing matters to us. Let us know in advance about any pet temperament concerns, restricted areas, or animals that should not be approached. We use pet-safe products only, and we ask that you keep dogs secured during service when possible.
Accurate information keeps your service running smoothly. Please provide truthful details about your yard size, number of dogs, and property access when registering. Misrepresentation may lead to a revised quote or, in cases of repeated omission, cancellation of service.
This code protects both our customers and our team. By registering for service, you agree to these standards so we can deliver the reliable, white-glove care your home deserves.